Privacy Policy Commitment Statement

Your privacy is important to us and we remain dedicated to safeguarding your personal information.

Introduction to Our Privacy Practices

This Privacy Policy outlines how tomirelon collects, uses, and protects your personal information when you interact with our website and digital services. As an Australian business, we comply with all applicable privacy laws to keep your data safe and respect your preferences at every interaction.

We encourage you to read this policy thoroughly to understand the measures we take to protect your privacy. By using our site, you agree to the collection and use of your information as described below, in accordance with the law and our commitment to transparency.

Information We Collect and Receive

We collect personal information directly from you and automatically through your use of our website. This data helps us deliver and improve our services, tailor content, and maintain secure operations.

Personal Data You Provide Directly

  • Contact details such as name, phone number, and email address
  • Information provided via forms, chats, or customer support
  • Feedback, reviews, or survey responses you submit
  • Communication preferences and subscription choices
  • Billing, shipping, or transaction-related information

Automatically Collected Information

  • Device details including IP address and browser type
  • Browsing activity and usage patterns on our site
  • Referring and exit pages accessed on the website
  • Cookie identifiers for site functionality and analytics
  • General location data for internal analytics purposes

How We Use Your Information

Your data enables us to manage your account, deliver services you request, personalise experiences, and maintain website security. We also use information to improve content relevance and measure site performance.

  • Providing access to site features and content
  • Processing inquiries, communications, or purchases
  • Improving and personalising user experience
  • Analysing website traffic and engagement patterns
  • Sending relevant updates or notifications (if opted in)
  • Maintaining website security and fraud prevention
  • Complying with legal obligations and industry standards

Our Promise: We are committed to protecting your privacy and processing your personal information only for legitimate business purposes. Your data is safeguarded using industry-standard security measures and is never sold.

Sharing and Disclosure of Information

Your personal information is shared only as required to deliver our services, process transactions, or comply with legal requirements. We do not sell your personal data to any third parties.

Service Providers and Partners

We may share limited information with trusted service providers to support technology, marketing, or business operations—always under confidentiality agreements and strict privacy protocols.

Disclosure for Legal Purposes

Information may be disclosed to government or law enforcement when required by applicable laws.

Anonymous Data and Statistics

Aggregated or de-identified data is used for performance monitoring and analytics.

Your Rights and Choices

You have the right to request access, correct inaccuracies, or ask for deletion of your personal data. You can also request a copy of your data or object to certain uses of your information.

  • Request a copy of the personal information we hold
  • Ask to correct incomplete or inaccurate data
  • Request deletion of your personal information
  • Obtain your data in a portable format
  • Object to specific uses of your information
  • Request limits on data processing in some cases

To exercise your rights or ask about data use, contact us using the details below. We review requests promptly and respond within legal timeframes.

How We Protect Your Information

We deploy physical, technical, and organisational safeguards to secure your data and prevent unauthorised access, alteration, or loss.

Technical Security Measures

  • Data encryption during storage and transmission
  • Regular security updates to software and systems
  • Strict authentication and authorisation policies
  • Continuous monitoring for suspicious activity

Organisational Safeguards

  • Staff training on data privacy procedures
  • Access controls based on business roles
  • Incident response planning and escalation
  • Regular reviews of privacy compliance

Data Retention and Management

We retain personal information for only as long as needed to deliver our services, fulfil obligations, and comply with applicable legal requirements.

  • Kept for the duration your account is active
  • Usage history retained as required for service
  • Customer service emails archived for reference
  • Transaction data stored for compliance periods
  • Preference records retained for legal durations

Once no longer required, your data is securely deleted or anonymised.

International Data Transfers

Where needed, data may be transferred internationally with safeguards to ensure your privacy rights remain protected, following Australian privacy standards.

  • Transfers only to partners meeting privacy obligations
  • Data protection agreements with foreign service providers
  • Adherence to Australian cross-border privacy rules
  • Data minimisation during international transfer

Cookies and Tracking Technologies

Cookies help us deliver website functionality and gather usage analytics, providing you with a better browsing experience. You can manage preferences as detailed below.

Types of Cookies Used

  • Enables basic website features and security
  • Measures site usage and optimises performance
  • Customises content based on user behaviour
  • Supports additional features for convenience

You have the option to manage or disable non-essential cookies in your browser settings at any time.

Updates to This Privacy Policy

This policy may change periodically to remain in line with legal and operational updates. Significant amendments will be highlighted on this website and via direct notice when required.

  • Updates visible on our policy page online
  • Notifications via email, when appropriate
  • Site banners to announce key changes
  • Review advised after any major update

Continued use after changes indicates acceptance.

Contact Us About Privacy

For questions or privacy requests, please contact us below.

tomirelon

175B Stephen Street, Suite 201, Yarraville, VIC 3013 Australia

Phone: +61.2.8706.5196

Email: content@tomirelon.com

Policy last updated November 10, 2025

Effective from November 10, 2025